Author: Gayathri

As fintech companies scale in size and sophistication, they increasingly rely on Integrated Risk Management (IRM) to build a strong foundation. It helps businesses respond to cyber threats, comply with regulations, track third-party dependencies, and maintain business continuity. From payment apps to digital lending platforms, IRM is the engine behind resilient fintech operations. However, there is a growing challenge. IRM tools are largely limited to internal systems. The most devastating risks often originate from the external world, beyond the firewall. That’s where Digital Risk Protection (DRP) enters the picture. What Is Digital Risk Protection? Digital Risk Protection (DRP) refers to…

For a long time, digital wealth management platforms were viewed as back-end support tools, used mostly for compliance, reporting, and operational tracking. But with rising demand for hyper-personalization, real-time advisory, and seamless investor journeys, that perception is gone. Today’s platforms are no longer behind the scenes. They are the scene. When you compare the SPARK Matrix™ evaluations from 2023 and 2024, the narrative becomes clear: this isn’t a static market. It’s a dynamic race. One where vendors are being rewarded for agility, modularity, and AI-infused experiences, and penalized for standing still. The Consistents: Holding Leadership With Purpose Some vendors just…

In today’s hyper-competitive digital financial services landscape, it’s tempting to equate a good user experience (UX) with overall platform excellence. But the real question is: what powers that experience under the hood? According to the SPARK Matrix™ 2024 report by QKS Group, the future of digital banking lies in far more than visual polish. This in-depth analysis of global digital banking platform vendors reveals that top performers are moving beyond front-end UX into more sophisticated territories, AI integration, hyper-personalization, real-time fraud prevention, and intelligent open architectures. The findings are clear: fintech in 2024 is not just about building beautiful apps.…

For years, ESG was a checkbox. A well-structured report, a polished disclosure, and maybe a net-zero goal 20 years out. But as climate pressure intensifies, supply chains demand transparency, and regulations bite harder, that mindset is fading, and fast. Today, ESG technology is no longer about reporting the past. It’s about driving the future. Take a step back and look at the SPARK Matrix™ reports from both 2023 and 2024 side by side, and you’ll start to see the real story. These aren’t just static snapshots, they’re part of a moving picture. Compared together they show how the ESG platform…

There’s a quiet war happening in the financial compliance world. It isn’t being waged on trading floors or boardrooms, but deep within the frameworks of anti-money laundering (AML) platforms. As regulators push harder, and criminals grow smarter, the technology stack meant to fight financial crime is under immense pressure to evolve and fast. The SPARK Matrix™ Anti-Money Laundering Solutions Report from QKS Group serves as a diagnostic snapshot of this evolution. Comparing the 2023 and 2024 editions offers not just a scorecard of which vendors lead, lag, or leapfrog, but more importantly, it offers a window into the future of…

Have you ever imagined a world where bills pay themselves, vendors never have to wait, and your finance team doesn’t drown in paperwork? Welcome to the rapidly evolving universe of Accounts Payable Automation (APA), a critical pillar in the modern Fintech and Banking & Financial Services (BFSI) domain. With digital transformation now a necessity rather than a trend, APA is no longer a luxury. It’s a must-have for any business aiming to stay competitive in today’s fast-paced world. And thanks to the SPARK Matrix™ 2024 report, we now have a bird’s-eye view of which vendors are making waves, and which…

You open a ride-hailing app to reserve a cab, and you see a wallet feature that allows you to pay instantly, save, or even apply for credit without ever setting foot in a bank. That’s not wizardry; that’s Banking as a Service (BaaS) at work. And in 2025, it’s redefining the way we deal with money. BaaS isn’t revolutionizing the way financial products are constructed; it’s revolutionizing who constructs them. In an era where any company can become a fintech, BaaS is the behind-the-scenes force making that a reality. Whether you’re a fintech upstart, a healthcare portal, or a retail…

In 2025, a deepfake voice fraud can rob millions from a bank in an instant. It sounds like something out of a science fiction film, but it’s a reality in the world of finance today. As AI technology advances, so do the crooks who take advantage of it. While banks are implementing AI for efficiency and speed, the same technology is used by criminals to breach and destroy the system within. In 2024 alone, worldwide losses to financial crimes totaled a staggering $1.4 trillion, and a big chunk of that came from AI-enabled fraud. This blog examines the cat-and-mouse game…

Welcome to 2025! where your bank account is smarter than your group chat, your investments are greener than your kale smoothie, and your payments move faster than your Wi-Fi. The Fintech world is now not just about the apps tracking how much you spend on your coffee every day. It is transforming money management into an art form, blending innovation with elegance to make banking, investing, and paying as intuitive as your morning routine. From AI advisors that know your goals to eco-conscious investments, buckle up and let’s dive deep into the top 10 trends that are making your money…

Swedish fintech giant Klarna, famous for its Buy Now, Pay Later (BNPL) service, is turning back the clock. Having gone all out to use AI to handle customer support, the company is now hiring human agents again. This strategic change comes in the wake of increasing frustration among users, especially those who required subtle assistance or emotional comfort that a machine couldn’t deliver. The AI OverdriveIn 2023, Klarna collaborated with OpenAI to revamp customer service. A ChatGPT-powered assistant assumed millions of customer interactions. It peaked at more than 2.3 million chats per month, which it was responsible for decreasing repetitive…