Genpact is a global professional services firm specializing in digital transformation, data, and AI-driven solutions. Founded in 1997 as a unit within General Electric, it became independent in 2005 and is now headquartered in New York City. With over 140,000 employees across more than 35 countries, Genpact serves over 800 clients, including many Fortune Global 500 companies. The company offers services in finance, supply chain, customer experience, and risk management, leveraging platforms like Genpact Cora for AI-based digital operations. In 2023, Genpact reported revenues of $4.48 billion. Under CEO Balkrishan Kalra, the firm continues to focus on innovation, sustainability, and delivering measurable business impact.